Features on
SolarisUtilities
Easy to Use
We make crypto easy. Sign up and get started in minutes.
Sign up on our website or download the app.
Transfer money from your bank or send a stablecoin into your SolarisUtilities account.
Your local currency, bitcoin and other crypto. Use it however you want.
FAQ’s
Questions & Answers
We’ve been at the forefront of cryptocurrency exchanges since 2020, when we launched our XBTUSD perpetual swap. Fast forward to now and it remains the most traded cryptocurrency product of all time. It changed the industry and has allowed us to continue innovating and expanding with new perpetual swaps, traditional futures and quanto futures products. Our mission is to become one of the world’s largest regulated crypto derivatives exchanges and a powerful catalyst for change in the financial services industry.
First you have to go to contact page, and let us know for everything.
The cutoff time for Bitcoin withdrawals is 13:00 UTC. Shortly after that, Bitcoin will be sent to the address you specified.
Please Contact Support and a member of staff will contact you shortly.
Withdrawal of cryptocurrency is usually done immediately. In some cases, a transfer will require a longer processing time, and it will then be labelled as "Forespurt/Requested" until it has been sent. It usually takes 10 minutes to receive the first confirmation, however, it may take a while longer if there is a lot of traffic on the network. How long it takes for the cryptocurrency to appear with the recipient also depends on how many confirmations the recipient requires. Sending the cryptocurrency usually takes 30 minutes to a few hours.
Today we offer bitcoin, litecoin, ethereum, DAI, XRP and cardano. We are continuously considering adding other types of cryptocurrency to the exchange.
We store customer funds both in hot storage and cold storage. Hot storage means that the cryptocurrency is stored on a device connected to the internet. Here we store the smallest amount of the funds as possible, but enough to make sure that customers can make withdrawals. Our "hot wallets” run on our own server, and are only accessed by authorized employees. We store most of the customer funds in cold storage at all times, meaning that it is not available from the internet. For this, we use what we believe is the most secure alternative available on the market, namely Ledger Vault. To extract cryptocurrency from this wallet, signatures are required on a physical hardware device from x number of different people in several different locations. This type of wallet is called a "multisignature wallet".
Payment of the bonus for the recruiter is collected for the entire month and is paid at the turn of the month.